Q: I am a first time buyer, what should I do to make an order?

A: 1)Register an account → 2)Log in your NdsMobile account → 3)Choose the product & click “Add to Cart”

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Q: How many payment methods do NdsMobile provide?

A: We accept Paypal & TT.

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Q: How can I save on shipping rate?

A: As the shipping rate is based on the total weight of items in the cart, we suggest you to purchase all the items you want in one order.

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Q: Does the price include shipping charge, insurance and taxes?

A: Shipping rate and insurance are not included in the price. Taxes are buyer’s responsibility. Although we don’t add additional tax in China, you should check the tax regulations in your own country. In our understanding, most countries don’t charge import tax on private item.

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Q: How can I trace my order?

A: We will send the tracking number to your Email account upon the product has been shipped. You can use this number to track, locate, and verify the arrival of shippment, and keep track of other pertinent shipment details

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Q: Can NdsMobile offer me a better price if I order a great quantity?

A: For a large number of orders, please send us an email and we will send back a quotation.

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Q: What should I do if the arrived item is defective?

A: You can send the item back to us for replacement.

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Q: Is there warranty?

A: We provide 12 month warranty. You will enjoy free maintenance service within this period.